With the advent of the internet, businesses have expanded their market, bringing their wares onto the World Wide Web. Before, we had to physically go into stores and give either cash or checks to stores for basic goods and services. Later on, we learned to use plastic instead of cash, and soon after, we didn’t even need our cards to make our payments, then we didn’t have to be in the store at all. With e-commerce, actual brick and mortar companies became a thing of the past, being replaced by brick and click companies who do their business physically and online pure click companies who do their business primarily online. If you plan on selling products online then you must choose the right e-commerce merchant service providers.
The first step is research. The internet is not only a tool for business; it’s primarily a vast library and communications device. Use your search engines to carefully study each one. Use your chat servers and social networks to get referrals from friends, preferably those with knowledge in banking and finance. Perhaps they’ve good experiences to share with you or horror stories so you will know which ones to stay away from. Soon you will be able to make comparisons to see which is better and will fit into your needs. Other good sources are internet forums and online reviews. When a merchant becomes dissatisfied with a service, he most probably wants to share that information on which company provided poor services.
Fees and rates shouldn’t be overlooked when selecting a provider. Sometimes they’ll entice you with small upfront fees, but in the long run you might find hidden fees and large percentages for each purchase. Even worse, you will be paying much more for poor services.
One additional beneficial subject on the subject of this area of interest. Test the customer service. If something shouldn’t turn out right or a customer has problems, you do not want to be associated with a provider with a bad reputation. Simply call them up and test how long before you can get a reply from an actual person. Though most companies have automated answers to common questions, most customers would prefer to speak to a living, breathing person. Also check if the agents are professionally trained. You’ll end up hurting your business if you rack up irate customers displeased with the way they’re treated by the agents.
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Another plus factor for choosing a provider is its ability to process credit card payments for all major credit cards. Your e-commerce account should be able to process the most prolific credit card brands such as Diners Club, JCB, MasterCard, Visa, American Express, and Discover Card.
To sum it up, for a merchant to be able to join the e-commerce bandwagon, you must choose the right provider for the internet services you need. Research each one and learn to differentiate each one. Confirm if the customer service is effective. Last of all, see which credit cards it accepts.
There are several factors to consider in choosing the right e-commerce merchant service providers for your business.
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Paypal or merchant account? Im wondering if there are any real free merchant accounts i can open that will work with my ebay account besides paypal. They froze my account for no good reason and this has happened b4. Ther say they noticed unusual activity in my account but in reality i sold a wii for almost three hundred dollars and since i opened the account it was the largest sum of money credited to my account. How is that unuasal acitvity?
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PayPal has had history of overreacting and overprotecting, which can result in a great deal of inconvenience. There are no free merchant accounts. Every merchant account provider will charge you some sort of a monthly fee, which can range from ten dollars to 25, maybe even more. Most won’t charge application or setup fees, but there still are some who do. For your eBay store, you’ll need a payment gateway, which will integrate with your shopping cart and will transmit the transaction information to your processing bank. You should get a gateway set up for free, however some providers still charge for that too. Then there is a monthly gateway fee, which again will range between ten dollars and twenty-five dollars or more. I’m not aware of any providers who don't charge monthly account and gateway fees. The good news is that your processing rates will be lower than PayPal's and you’ll have more control over your account. Processing fees vary widely, however you should be able to get an offer for no more than 2.19% + 0.25 per transaction. In short, if you’re not making many credit card sales, a merchant account is probably not for you, as it has a certain amount of fixed monthly cost. Furthermore, the processing cost per transaction is lower, so if you’re processing enough card payments, it’s no doubt the better way to go. Plus, unlike PayPal, your merchant account provider won’t freeze your account every time a customer attempts to make a payment from a “Hot spot” with a different IP address from his home. For additional information, you can visit
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